OF DUTIES Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations Handle and carefully respond to all customer inquiries through Telephone/Voice calls. Must possess the ability to use a computer to access information on schedules, rates, routes, and destin

OF DUTIES The Manager Engineering Design Ops is responsible for leading the operations of the technical engineering design review process for both external third party and some capital in house projects, to ensure that the technical engineering design review documents are in compliance with all Amtrak Engineering practices (Eps), standards, policies and procedures. Also, e

OF DUTIES Reservation/Sales Agents will provide effective customer service by communicating information to customers regarding schedules, rates, routings, connections, and destinations Handle and carefully respond to all customer inquiries through Telephone/Voice calls. Must possess the ability to use a computer to access information on schedules, rates, routes, and destin

Responsible for inspection, testing and maintenance of plumbing, hydraulic and pneumatic systems on rolling stock equipment and components in accordance with FRA and Amtrak standards and guidelines. ESSENTIAL FUNCTIONS Performs inspection, testing and maintenance in accordance with 49CFR regulations and Amtrak standards and guidelines Troubleshoots equipment to determine

OF DUTIES The Major Stations Facilities Manager is responsible for managing and overseeing Amtrak's physical assets at assigned major stations (WIL and BAL) to improve its core business through enhancing the customer experience and providing a safe, clean, and comfortable working and experience for Amtrak staff. The incumbent is responsible for developing a short, medium,

OF DUTIES The Lead Equipment/Rolling Stock Analyst inputs and analyzes availability and reliability data related to equipment and Rolling Stock. This position generates equipment reports on a recurring basis in accordance with IMCS processes and will provide additional reporting as needed. The position will utilize, MAXIMO, Tableau, and other available programs to document